How to Reach Us


To Report a Lost, Stolen or Damaged Card

EasyPay MetroCard Account  Service Center
 1-877-323-RIDE (7433)
 9AM to 5PM weekdays, except holidays
 9AM to 2PM Saturdays

 During non-business hours call
1-212-METROCARD (638-7622)

 Outside New York City
1-800-METROCARD (638-7622)
 9 AM to 11 PM weekdays

To Get Account Information


EasyPay MetroCard Account Service Center
1-877-323-RIDE (7433)

9 AM to 5 PM weekdays, except holidays
9 AM to 2 PM Saturday

EasyPay MetroCard Account Service Center
PO Box 52021
Newark, NJ 07101-8221

 web site: www.easypaymetrocard.com